Legal
Presear Softwares Pvt Ltd respects your privacy. This Policy explains what personal data we collect, why we collect it, how we use it, and the choices available to you when you use our website, products, or services.
This Privacy Policy applies to personal information processed by Presear Softwares Pvt Ltd ("Presear", "we", "our", or "us") through our website, customer communications, software products, SaaS platforms, APIs, and related services.
Where we process personal data on behalf of a customer through one of our enterprise products, that customer may act as the data controller and Presear may act as a processor or service provider under the applicable agreement.
We may collect information you provide directly to us, including your name, business email address, phone number, company name, job title, account details, support requests, demo enquiries, billing information, and any other information you choose to submit.
When you visit our website or use our services, we may collect technical and usage information such as IP address, device and browser type, operating system, pages viewed, referring URLs, timestamps, approximate location derived from IP address, and interaction data.
We may receive business contact or account information from customers, partners, analytics providers, service providers, or publicly available sources where permitted by law.
We use personal information to operate, secure, and improve our business and services. This may include:
We may use cookies, pixels, local storage, and similar technologies to keep our website functional, understand usage patterns, remember preferences, and measure marketing effectiveness. Some cookies are necessary for the site to work, while others help us improve experience and performance.
You can control cookies through your browser settings and, where available, through cookie preference tools. Disabling certain cookies may affect how some parts of the website function. For more detail, please see our Cookies Policy.
We do not sell or rent your personal information. We may share information only where reasonably necessary, including with:
Our service providers are expected to process personal information only for authorised purposes and with appropriate confidentiality and security obligations.
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal, accounting, or regulatory requirements.
Retention periods may vary depending on the type of data, the context in which it was collected, and our contractual or legal obligations.
We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption where appropriate, monitoring, secure infrastructure practices, and internal governance procedures.
No system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet or stored electronically.
Depending on applicable law and your relationship with us, you may have rights to request access to, correction of, deletion of, restriction of, or portability of your personal information, and to object to certain processing activities.
You may also opt out of marketing emails at any time by using the unsubscribe link in those messages or by contacting us directly. If your data is controlled by one of our customers, we may direct your request to that customer where appropriate.
We may process or store personal information in countries other than the country where you are located. Where required, we use appropriate safeguards intended to protect transferred information in accordance with applicable data protection laws.
Our website and services are not directed to children, and we do not knowingly collect personal information from children except where a customer uses our services in a lawful educational or organisational context and is responsible for obtaining any required permissions.
If you believe a child has provided personal information to us improperly, please contact us so we can review and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or services. When we make material updates, we will revise the "Last updated" date and may provide additional notice where required.
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us: